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Conversational Agent Timeline




1980
1980 - You may have seen a similar Artificially Intelligent conversational agent, Eliza . Eliza was an AI program that came with the Apple II+ computer back in 1980. It was so good at responding to your questions that some people were fooled into thinking that Eliza ...  Show more
From Dr. Z Reflects: Talk with My Cyber Twin
drzreflects.blogspot.com/2009/08/talk-with-my ...
1990
Jan 8, 1990 - The second generation of Mauldin's TinyMUD robots was Julia, created on Jan. 8, 1990. Julia slowly developed into a more and more capable conversational agent, and assumed useful duties in the TinyMUD world, including tour guide, information assistant, note...   Show more
From Verbot - Wikipedia, the free encyclopedia - Related web pages
en.wikipedia.org/wiki/Verbot
1991
1991 - She received her PhD in Computer Graphics at the University of Pennsylvania, Philadelphia, USA in 1991. Her research interest includes representation language for agent,embodied conversational agent, nonverbal communication (face , gaze, and gesture), emotion ...   Show more
From April 2009: Computation of emotions in man and machines - Speakers' …- Related web pages
royalsociety.org/April-2009-Computation-of ...
2000
Apr 3, 2000 - "May I Help You?: Designing Embodied Conversational Agent Allies." Chapter 3 in Embodied Conversational Agents. Edited by Justine Cassell, Joseph Sullivan, Scott Prevost, and Elizabeth Churchill. Cambridge, MA: MIT Press, April 3, 2000, pp. 64 ...  Show more
From MIT OpenCourseWare | Media Arts and Sciences | MAS.965 Special …- Related web pages
mitocw.udsm.ac.tz/OcwWeb/Media-Arts-and ...
2001
Mar 9, 2001 - The conversational agent for language training was developed through a threeyear $1.8 million National Science FoundationNSF grant Baldi could transform the way language is taught to hearingimpaired children In addition to helping students accurately produce expressive speech the ... 
From "Baldi" The Virtual Tutor Helps Hearing-Impaired Children To Learn …- Related web pages
www.sciencedaily.com/releases/2001/03 ...
 
Apr 2001 - C. Sung, S.-I. Lee and S.-B. Cho, "User modeling based on Bayesian network for effective conversational agent," Proc. Korea Information Science Society (B), Suwon, April 2001. (In Korean ...
From Softcomputing Lab, Department of Computer Science, Yonsei Univ.- Related web pages
sclab.yonsei.ac.kr/publications/backup_kc.php ...
 
Nov 9, 2001 - ... ... of the interview defendant denied killing the victim or knowing who did Defendant also denied having recently been to Morrisville or any banks in Smithfield During the second interview defendant's demeanor changed At first defendant was conversational Agent East told defendant that ... 
From North Carolina Reports - STATE v. PARKER, 354 NC 268 (2001) - Related web pages
www.loislaw.com/gpc/index.htp?dockey=13455935 ...
2002
2002 - From 1998-2003 he coordinated the Oxford-Intel Project, contributing to the development of the interactive educational software, kar2ouche, which went on to win first prize from the British Computer Society in 2002. He is course director for the MSc in e ...  Show more
From Futurelab - Events - Challenging Learner Voice - speakers - Related web pages
www.futurelab.org.uk/events/listing/learner ...
 
Feb 13, 2002 - eGain Communications CorporationNasdaqEGAN a global provider of eService software today announced the release of eGain Assistant 5.0 an advanced conversational agent that can help Web site visitors solve a problem find what theyre looking for or even complete an online retail sale all ... 
From eGain's New Conversational Agent Learns Faster, Handles Hundreds of …- Related web pages
goliath.ecnext.com/premium/0199/0199-1385589.html
 
Feb 18, 2002 - eGain Communications Corporation (NASDAQ:EGAIN), a global provider of eService software, today announced the release of eGain Assistant 5.0, an advancedconversational agent that can help Web site visitors solve a problem, find what they're looking for or even complete an online retail ... 
From eGain's new conversational agent learns faster, handles hundreds of …- Related web pages
goliath.ecnext.com/premium/0199/0199-1402065.html
 
Feb 19, 2002 - Software provider for eServices eGain Communications Corp has launched the latest version of its eGain Assistant conversational agent. Version 5.0 is designed to assist web site visitors by answering their questions, solving a problem, completing an online sale and more. ... 
From New eGain Assistant 5.0 now shipping.(Brief Article)(Product … - Related web pages
goliath.ecnext.com/premium/0199/0199-1407125.html
 
Apr 1, 2002 - eGain Communications (egain.com) has just released Assistant 5.0, aconversational agent that can help Web site visitors search, solve problems and purchase items via typed exchanges in conversational English. The company says the new virtual agent learns faster and more efficiently ... 
From It's the virtual agent, man. (News).(Brief Article)(Product Announcement)- Related web pages
goliath.ecnext.com/premium/0199/0199-1626099.html
 
Apr 1, 2002 - eGain Communications Corporation, a provider of e-service software, has released eGain Assistant 5.0, its advanced conversational agent designed to help Web site visitors solve a problem, find what they're looking for or complete an online retail sale, all via typed exchanges in ... 
From eGain offers eGain Assistant version 5.0. (New Products).(Product …- Related web pages
goliath.ecnext.com/premium/0199/0199-1623009.html
 
Nov 2002 - S.-R. Yang and S.-B. Cho, "Systematic evaluation of strategic coalition in the IPD game with multi-agents," Proc. Korea Information Processing Society, Nov 2002. K.-S. Hwang and S.-B. Cho, "Evolvable hardware using ant colony system," Proc. Korea ...   Show more
From Softcomputing Lab, Department of Computer Science, Yonsei Univ.
sclab.yonsei.ac.kr/publications/backup_kc.php ...
2003
Jun 3, 2003 - Oddcast, a New York based media technology company, develops and marketsconversational agent products. The company's flagship, the award-winning VHost( TM), allows businesses to easily employ web-based, lifelike, talking characters for marketing, E-learning and Training, ... 
From Oddcast Brings the Webby Awards Nominees to the Ceremony Virtually; …- Related web pages
goliath.ecnext.com/premium/0199/0199-2831243.html
 
Jul 22, 2003 - ... ... training organization devoted to the development and adoption of AIML Artificial Intelligence Markup Language today announced the launch of the intelligentconversational agentVHostTM on httpwwwalicebotsorg By combining Oddcast and ALICE technologies the IntelligentVHost breathes ... 
From Oddcast and ALICE Set New Standards in Artificial Intelligence; New …- Related web pages
goliath.ecnext.com/premium/0199/0199-2976241.html
 
Jul 29, 2003 - ... ... scale to thousands of dialogs called Conversational Voice ResponseCVR TuVox Conversational Agent Applications can perform a wide range of tasks including natural language call routing data collection problem diagnosis stepbystep training and transaction completion TuVox customers ... 
From TuVox Appoints Larry Miller as President and CEO; Customer Service …- Related web pages
goliath.ecnext.com/premium/0199/0199-3001593.html
 
Aug 21, 2003 - ... ... scale to thousands of dialogs called Conversational Voice ResponseCVR TuVox Conversational Agent Applications can perform a wide range of tasks including natural language call routing data collection problem diagnosis stepbystep training and transaction completion TuVox customers ... 
From TuVox Joins Genesys Interacts Partner Program as a Premier Member; …- Related web pages
goliath.ecnext.com/premium/0199/0199-3094411.html
 
Aug 26, 2003 - ... ... scale to thousands of dialogs called Conversational Voice ResponseCVR TuVox Conversational Agent Applications can perform a wide range of tasks including natural language call routing data collection problem diagnosis stepbystep training and transaction completion TuVox customers ... 
From TuVox Appoints Christoph Mosing as VP Professional Services; To Build …- Related web pages
goliath.ecnext.com/premium/0199/0199-3205642.html
 
Sep 22, 2003 - TuVox Conversational Agent Applications can perform a wide range of tasks including natural language call routing, data collection, problem diagnosis, step-by-step training, and transaction completion. TuVox customers include Activision, Handspring, TiVo and Definity Health. ... 
From Steven Pollock Invited to Address Speech Technology Conference; …- Related web pages
goliath.ecnext.com/premium/0199/0199-3139641.html
 
Oct 16, 2003 - ... ... scale to thousands of dialogs called Conversational Voice ResponseCVR TuVox Conversational Agent Applications can perform a wide range of tasks including natural language call routing data collection problem diagnosis stepbystep training and transaction completion TuVox customers ... 
From TuVox Appoints John Kirst as VP Business Development. - Related web pages
goliath.ecnext.com/premium/0199/0199-3304492.html
 
Nov 8, 2003 - Meet InCAInternet Conversational Agent a pocketsized helper who recognises natural language and talks back incorporating some familiar gestures too. Talking machines have long been a staple of scifi but Sydney researchers have used today's offtheshelf products to convert an ordinary ... 
From Talk the talk - theage.com.au - Related web pages
www.theage.com.au/articles/2003/11/07 ...
 2004
Jan 27, 2004 - Mit dem interaktiven Dialogsystem Conversational Agent können Autofahrer per Sprache unter anderem EMails bearbeiten navigieren oder die Klimaanlage steuern ohne die Hand vom Lenkrad nehmen zu müssen Wenn diese autonome Telematik Anwendung dem Fahrer etwa per Sprache Anweisungen zur ... 
From Presseportal: IBM Deutschland GmbH - IBM auf der CeBIT 2004 - Your …- Related web pages
www.presseportal.de/story.htx?nr=521675
 
Feb 9, 2004 - TuVox Conversational Agent Applications can perform a wide range of tasks including natural language call routing, data collection, problem diagnosis, step-by-step training, and transaction completion. TuVox customers include Activision, Handspring, TiVo, MCI and Definity Health. ... 
From TuVox receives 2003 ``Product of the Year'' Award from Customer …- Related web pages
goliath.ecnext.com/premium/0199/0199-678496.html
 
Feb 11, 2004 - TuVox Conversational Agent Applications can perform a wide range of tasks including natural language call routing, data collection, problem diagnosis, step-by-step training, and transaction completion. TuVox customers include Activision, Handspring, TiVo, MCI and Definity Health. ... 
From TuVox Streamlines Customer Service for Definity Health with … - Related web pages
goliath.ecnext.com/premium/0199/0199-683445.html
 
Feb 23, 2004 - Einen spannenden Blick in die Forschungszentren von IBM können die Besucher wie jedes Jahr in der „Innovation Zone auf dem Hauptstand werfen Mit dem interaktiven Dialogsystem Conversational Agent können Autofahrer per Sprache unter anderem EMails bearbeiten navigieren oder die ... 
From Presseportal: IBM Deutschland GmbH - IBM auf der CeBIT 2004: "Your …- Related web pages
www.presseportal.de/story.htx?nr=530125
 
May 31, 2004 - Researchers at the company are not entirely at ease with the artificial passenger nomenclature, preferring ''conversational agent'' when a reporter visited recently. The name Christie was assigned to the system's voice for a demonstration of a simulated trip from Connecticut to catch a ... 
From AUTOS ON MONDAY/Technology; Are You Ready to Have A Chat With …- Related web pages
select.nytimes.com/gst/abstract.html?res ...
 
Jun 3, 2004 - Researchers at the company are not entirely at ease with theartificial passenger nomenclature preferringconversational agent when a reporter visited recently The nameChristie was assigned to the system's voice for a demonstration of a simulated trip from Connecticut to catch a flight ... 
From HAVE A TALK WITH YOUR CAR ; IBM IS WORKING ON SYSTEMS THAT …- Related web pages
pqasb.pqarchiver.com/orlandosentinel/access ...
 
Jul 29, 2004 - ... ... 2001 Researchers at the company are not entirely at ease with the artificial passenger nomenclature preferringconversational agent when a reporter visited recently The name christie was assigned to the system's voice for a demonstration of a simulated trip from Connecticut to catch ... 
From Ready To Have A Chat With Your Car? . - Related web pages
news.google.com/newspapers?id=GTAiAAAAIBAJ ...
 
Oct 1, 2004 - ... ... modules Labels for these modules are presented in the left banner of the HURAA web page The main display area in the middle of Figure 1 describes primary modules of HURAA The interchange between the user and the HURAA is managed by an animatedconversational agentsee upper left ... 
From Modules and information retrieval facilities of the Human Use Regulatory …- Related web pages
goliath.ecnext.com/premium/0199/0199-3867253.html
2005
May 16, 2005 - The announcement last week that small ISV Oddcast which develops aconversational agent software called avatars will be developing applications for cell phones using the Macromedia Flash development environment may help initiate a new era of easytouse mobile applications ... 
From Flash applications for cell phones | Applications - InfoWorld - Related web pages
www.infoworld.com/d/applications/flash ...
 
Jun 22, 2005 - In theory, a conversational agent engaged in a teaching dialog should function identically to a human teacher or tutor. In developing an agent attitude scale, however, each institution uses it's own instructor rating scale; there is no single widely accepted or widely used scale upon ... 
From Reliability and factor structure of the Attitude Toward Tutoring Agent Scale …- Related web pages
goliath.ecnext.com/premium/0199/0199-4721508.html
 
Sep 2005 - Stefan Kopp, Lars Gesellensetter, Nicole Krämer, Ipke Wachsmuth, AConversational Agent as Museum Guide - Design and Evaluation of a Real-World Application , The 5th International Working Conference on Intelligent Virtual Agents (IVA'05), Springer ...   Show more
From IPD Goos - Veröffentlichungen im Detail - Related web pages
www.info.uni-karlsruhe.de/publications.php ...
 
Nov 2005 - C. Pelachaud, Multimodal expressive embodied conversational agent, ACM Multimedia, Brave New Topics session, Singapor, November 2005. PDF.
From Catherine Pelachaud - Related web pages
perso.telecom-paristech.fr/~pelachau/
 
Nov 2005 - She was instrumental in bringing Sacramento State and the UC Davis Cancer Center together in a partnership to reduce disparities in cancer prevention and control that was formalized in November 2005 with the signing of a Memorandum of Understanding (MOU).  Show more
From Marlene M. von Friederichs-Fitzwater, Ph.D. - Related web pages
www.sacstate-ucdcc.com/bioMarlene.html
2006
May 7, 2006 - Alex is avirtual peer or in computer jargon an embodied conversational agentan animated computer graphic that talks and interacts with children The girls McKenna Young 7 and her sister Kaleigh 9 arent very talkative at first but later open up and tell longer versions of what they ... 
From Chicago Sun-Times : Animated pal works on kids' literacy: NU virtual …- Related web pages
docs.newsbank.com/g/GooglePM/CSTB/lib00224 ...
 
May 7, 2006 - Numack is a socalled embodied conversational agent He's being programmed to give visitors directions around Northwestern Researchers have studied how real people give directions including how they might reference nearby landmarksPass the library on your left or other detailsIf you ... 
From Chicago Sun-Times : Meet Numack - <br>he'll help you navigate … - Related web pages
docs.newsbank.com/g/GooglePM/CSTB/lib00224 ...
 
Jun 15, 2006 - The tone was calm and conversational. Agent Jorgensen then left and told the other agents he had received consent. Marijuana was found drying in the lean-to, items were found in a black mustang, and items of clothing shown in the video were found in the house. ... 
From Loislaw Federal District Court Opinions - US v. MURPHY (D.Kan. 2006)- Related web pages
www.loislaw.com/gpc/index.htp?dockey=19524187@FDCR
 
Jul 31, 2006 - ... ... through the toneofvoice or facial expression in a speaking audiovisualconversational agent and AI systems that do some reasoning about emotions For example an AI system might need to infer the appropriate emotion to simulate in a given situation or anticipate the emotion of a user ... 
From Taking Smilies to New Heights - Related web pages
cad.digitalmedianet.com/articles/viewarticle ...
 
Sep 5, 2006 - George is a conversational agent, otherwise known as a chatbot. He is a language -learning artificial Intelligence, able to interpret and imitate the written responses of a real human being. "He's strong-minded and 'smart', yet shows empathy towards his chat partner, and is not too ... 
From creativematch: TAKE 5 - Chatbot George - Related web pages
www.creativematch.co.uk/viewNews/?92737
2007
Apr 16, 2007 - ... ... Autotutor project at University of Memphis US Autotutor is ananimatedconversational agent with synthesised speech gestures and facial expressions that display emotions It questions poses problems and engages the student in a mixedinitiative dialogue while heshe constructs an answer ... 
From The Hindu Business Line : Tuning in to <I>your</I> moods... - Related web pages
www.thehindubusinessline.com/ew/2007/04/16 ...
 
Oct 27, 2007 - Cassell is recognized in the field of Computer Science for her development of the Embodied Conversational Agent (ECA), a virtual human capable of interacting with humans using interactive and non-verbal behavior. Cassell has investigated the role that the ECA can play in children's ... 
From Anita Borg Institute Announces 2008 Women of Vision Award Winners- Related web pages
www.businesswire.com/news/google/20080227005405/en
 
Nov 8, 2007 - To bring life to Interactive Digital Assistants from Umanify a startup company LoquendoNews Alert has been chosen to provide their speech recognition and text tospeech engines to power Umanify's umanServer Enterprise 2.6 conversational agent's platform ... 
From Loquendo TTS & ASR Powers Umanify's Interactive Digital Assistants- Related web pages
www.tmcnet.com/channels/speech-recognition ...
2008
Feb 7, 2008 - "Next IT's conversational agent provides a new, enhanced way for Web users to interact with companies online," said Fred Brown, Next IT's president and chief executive officer. "Alaska and Horizon had the vision to see how this technology could improve service to their customers online ... 
From Alaska Airlines, Horizon Air Introduce Virtual Assistant at alaskaair.com | …- Related web pages
www.sys-con.com/read/497830.htm
 
Feb 15, 2008 - A virtual talking head orembodied conversational agent nicknamed Baldi by its creators is one of the latest technologies being used to teach language skills to autistic kids Dominic Massaro PhD a language researcher at the University of California Santa Cruzdemonstrated Baldi at this ... 
From 'Baldi' Grows on Kids With Autism - Related web pages
www.webmd.com/brain/autism/news/20080215/baldi ...
 
Mar 3, 2008 - Providing sophisticated conversational agent capabilities, RealDialog engages users in rich dialogs to uncover their needs, and respond to them with precise and personalized responses - including direct text responses, multimedia, and data retrieved from other systems. ... 
From KMWorld Selects Astute Solutions for 100 Companies That Matter In …- Related web pages
www.tmcnet.com/usubmit/-kmworld-selects-astute ...
 
Mar 5, 2008 - By delivering precise and accurate information in a highquality costeffective manner Astute Solutions RealDialog™ offers a true selfservice solution It is a Webbasedconversational agent system for enterprise knowledge management and selfservice that enables end usersWeb site visitors ... 
From Astute Solutions Receives Allowance on RealDialog(TM) Patent | SYS- …- Related web pages
www.sys-con.com/read/512199.htm
 
Apr 22, 2008 - GRETA - an embodied conversational agent. Looking on are Prof Roddy Cowie of Queen's and Prof Maja Pantic from the University of Twente in Holland 'SEMAINE and projects like it will change the way people interact with technology. They mean that you will be talking to your computer in ... 
From Conversations with computers | News | The Engineer - Related web pages
www.theengineer.co.uk/Articles/305739 ...
 
May 15, 2008 - The award winner in the Leadership category, Cassell is recognized in the field of computer science for her development of the Embodied Conversational Agent ( ECA), a virtual human capable of interacting with humans using both verbal and non-verbal behavior. Cassell has investigated the ... 
From Anita Borg Institute Honors Three Prominent Women in Technology at …- Related web pages
www.itbusinessnet.com/articles/viewarticle.jsp ...
2009
Feb 23, 2009 - Through an automated conversational agent on a company's Web site, Intranet or contact center application, RealDialog delivers a clear, specific and accurate answer to a customer's question—versus a long list of search results or frequently asked questions (FAQs). ... 
From Astute Solutions Selected as One of KMWorld's 100 Companies that …- Related web pages
www.tmcnet.com/usubmit/-astute-solutions ...
 
Mar 3, 2009 - Through an automated conversational agent on a company's Web site, Intranet or contact center application, RealDialog interprets the meaning behind customers' questions entered in their natural language--including the use of pronouns, slang and company/product/industry specific ... 
From KMWorld Names Astute to List of '100 Companies that Matter in … - Related web pages
www.tmcnet.com/usubmit/-kmworld-names-astute ...
 
Oct 23, 2009 - What are the risks One has already been mentioned authentication How can you know who you are communicating with That can be challenging Actually you may not be talking to a human at all but achatbot According to Wikipedia a chatbotis a type ofconversational agent a computer program ... 
From 'Situational awareness' key to cyber safety - OregonLive.com - Related web pages
www.oregonlive.com/news/argus/george_heuston ...
 
Nov 2009 - This is the video that was produced for the midterm presentation of the master project "Con-Action" at the University of Bremen and the University of Fine Arts , Bremen inNovember 2009. It shows the pretest of an experiment about the impact of the character ...  Show more
From Digital Media Master Project Con-Action: QuickWoZ Pretest on Vimeo- Related web pages
vimeo.com/8017754
 
Nov 7, 2009 - In working with people 65 and older Gilbert and colleagues found seniorsactually enjoyed chattingonline a lot he saidWe decided to design a system that used aconversational agent an avatar a talking head that actually assisted them in navigating a Web site ... 
From Grant to Clemson to fund software that is senior-friendly » Anderson …- Related web pages
www.independentmail.com/news/2009/nov/07/grant ...
2010
Apr 5, 2010 - In particular, Cassell is credited with developing the Embodied Conversational Agent (ECA), a virtual human capable of interacting with humans using both language and nonverbal behavior. More recently Cassell has investigated the role that the ECA can play in children's lives as a ... 
From Carnegie Mellon Names Justine Cassell Director of Human-Computer …- Related web pages
www.tmcnet.com/usubmit/-carnegie-mellon-names ...
 
May 19, 2010 - Clarkson said that in the event that the virtual conversational agent is not able answer a particular question the agent has the ability to escalate the conversation to live help Clarkson emphasized however that the cost of a virtual agent providing answers to questions from online ... 
From Independent Research Firm and Cable TV Industry Giant Laud 'Virtual …- Related web pages
www.consumerelectronicsnet.com/articles ...
 
May 27, 2010 - Named "Louise" - a second version is called "Elizabeth" - the computer animation is in computer jargon an "Embodied Conversational Agent." Using the patients' discharge plans and medical records, Louise enabled patients to take their time to truly understand their medications, ... 
From Strategies shared to reduce hospital readmissions | Philadelphia Inquirer …- Related web pages
www.philly.com/inquirer/health_science/daily ...
 
Jun 3, 2010 - Stelarc The Thinking Head is effectively an embodied conversational agent so it's an artificially intelligent agent it has a database a conversational system you can ask the Head a question and it will respond to you and this fiveyear Australian Research Council funded project which is ... 
From The Thinking Head - RN Future Tense - 3 June 2010 - Related web pages
www.abc.net.au/rn/futuretense/stories/2010 ...
 
Jun 3, 2010 - Stelarc The thinking head is effectively an embodied conversational agent so it's an artificiallyintelligent agent it has a database a conversational system you can ask the head a question and it will respond to you and I guess in this case two heads are better than one right Youve got ... 
From The CSIRO's Future World - RN Future Tense - 3 June 2010 - Related web pages
www.abc.net.au/rn/futuretense/stories/2010 ...